Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you possess received a blunder through your local shipping service and would like to cancel your order, first check your e mail and/or spam filtration this means you clicked about the correct shipping and delivery address and/or LINK. Once this offers been done, in case you are still thinking about continuing, basically answer the email with the information on your request and you should greatly appreciate any kind of assistance you might offer. For specialized issues, you might need to get in touch with customer care via their phone number: (Toll Free). Alternatively, if an individual have any additional questions, you may send us an email and we all will do our utmost in order to assist you.
Your package will arrive at your door within seven to ten functioning days. Please note that will shipping times may vary from 1 courier company to another. Therefore, it is, usually preferable to order with a reliable company. To help ensure your package arrives safely, we always advise that you sign your current parcel’s “Thanks With regard to Sending” section mainly because it arrives. Your local delivery services are required to plainly display this signature bank confirmation on just about all sent items, which include Element Vape products.
When your parcel is here at your Vape door, you will have to collect this as soon as possible. This will be normally done simply by completing a self-addressed, stamped envelope along with your return deal with and tracking amount. Upon arrival, ensure that your unit is completely charged and well prepared to start out using this immediately. Tend not to wait around for your Element Vape product to warm up; that can not be stressed sufficient, particularly in the case regarding rechargeable batteries.
As defined in the above section, when shipping to be able to UK residents, shipping and delivery is going to be facilitated by simply among our countrywide network of courier companies, such because DPD, FED EX LOVER or UPS : but please permit for additional costs to be used into consideration whenever placing your buy. Customers located within just the Republic of Ireland are not allowed to buy online. Within most cases, clients located within the particular Republic of Ireland will be struggling to purchase the product with the use of credit cards or debit cards. We are currently going through some issues along with credit card scams in European countries and certain instances, payments made applying these methods may be declined or reversed. In add-on, all deliveries to be able to EU customers may be subject to taxation and import duties.
Any time shipping internationally, make sure you note that traditions procedures are really time-consuming and often require the help of an independent customs dealer. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery service and transit periods may greatly go beyond our internal shipping estimates. Should you be uncertain of expected transportation times, please make contact with us immediately. Worldwide orders will usually arrive within 3 to 5 business days right after payment has recently been received.
For those questions relating to this matter, make sure you note that questions should be aimed towards our corporate headquarters. Should you need to create modifications or inquire about our services inside general, you could do so from anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you possess any other concerns, you can possibly contact our consumer service team or even one of our own sales representatives on the main office. If you prefer to spot your order on the internet, you are pleasant to visit internet site and follow the particular simple instructions provided. All billing and ordering information may be provided in the click of a button.
As constantly, we strongly advise that all orders be paid regarding completely before delivery or delivery associated with products. Any modifications to shipping or even delivery policies will probably be clearly indicated after receipt of payment. In the occasion of a problem in any item, please contact us all right away for any return or replacement. As long since your satisfaction will be our most critical, we will work together with you to definitely make certain that you possess the absolute best digital products available.